null

DELIVERY

Delivery Tracking

We send all of our parcels via tracked services. Once your parcel has been booked in with our courier you will receive an email/text from them with a link to your parcel tracking (please always ensure your contact info is correct at checkout). If you haven't received any tracking details for your parcel and you have checked your junk/spam folders, then please get in touch and we will be happy to send you a copy of your tracking details for you to use.

Standard UK delivery

All orders are dispatched within 1-2 working days. Any orders placed on a Friday will be processed and dispatched the following Monday. (We are closed weekends)

We offer standard delivery (3 working days)

and

Express delivery (1-2 working days)

prices vary depending on the weight of your order,

We deliver all over the UK excluding Ireland, delivery prices vary depending on the weight of your order and chosen delivery option.

International Shipping

Unfortunately we do not ship to international countries or Ireland.

Express delivery

We also offer express delivery by DPD, DHL & Royal Mail. Orders must be placed before 6pm to be dispatched the following day. Once your order has been dispatched our courier will then attempt delivery the following day (excluding weekends)

Orders placed on a Friday will be dispatched on a Monday via next day delivery.

Delivery Prices

Delivery starts from as little as £2.90 depending on the weight of your order.

Terms & Conditions

Delivery Terms & Conditions

Standard UK Delivery
By choosing our standard delivery you are agreeing that your parcel can be left in a safe place by our courier should you not be home to accept your parcel. A safe place can be anything from, outbuilding, back gardens, front doors, porches, bins and neighbours. Our standard deliveries are all tracked and you will receive an email from your courier with your tracking details, this is to allow you to keep track of your parcel. On the day of your delivery you will receive an email from the courier advising you of a time slot, if you are not going to be home you can use your tracking details to designate your own secure safe place. (We always advise that either yourself or a nominated person be at the address provided to receive your parcel, as we will be unable to help you should you choose this option and your parcel goes missing from your couriers safe place.)

We deliver all over the UK but unfortunately do not cover the Channel Islands, Ireland, PO Boxes or BFPO locations.

RETURNS

Return Policy

You may return new, unopened items in their original packaging within 14 days of delivery for a full refund. Any items defected or damaged must be notified to us as soon as possible so that we can arrange for a new order to be sent out and collection of your damaged items. Please note photographic evidence will be required. You can make a return through your account anytime or alternatively you can contact us to arrange a return. Please take note monthly made to order boxes are none refundable.

REFUNDS CAN TAKE APPROX 14 WORKING DAYS FROM THE DATE WE RECEIVE YOUR RETURNED PRODUCT TO SHOW UP IN YOUR ACCOUNT.

DELIVERY

Delivery Tracking

We send all of our parcels via tracked services. Once your parcel has been booked in with our courier you will receive an email/text from them with a link to your parcel tracking (please always ensure your contact info is correct at checkout). If you haven't received any tracking details for your parcel and you have checked your junk/spam folders, then please get in touch and we will be happy to send you a copy of your tracking details for you to use.

Standard UK delivery

All orders are dispatched within 1-2 working days. Any orders placed on a Friday will be processed and dispatched the following Monday. (We are closed weekends)

We offer standard delivery (3 working days)

and

Express delivery (1-2 working days)

prices vary depending on the weight of your order.

We deliver all over the UK excluding Ireland, delivery prices vary depending on the weight of your order and chosen delivery option.

Express Delivery Delivery 

We also offer express delivery by DPD, DHL & Royal Mail. Orders must be placed before 6pm to be dispatched the following day. Once your order has been dispatched our courier will then attempt delivery the following day (excluding weekends)

Orders placed on a Friday will be dispatched on a Monday via next day delivery.

International Shipping

Unfortunately we do not ship to international countries or Ireland.

Delivery Prices

Delivery starts from as little as £2.90 depending on the weight of your order.

 

Terms & Conditions

Delivery Terms & Conditions

Standard UK Delivery
By choosing our standard delivery you are agreeing that your parcel can be left in a safe place by our courier should you not be home to accept your parcel. A safe place can be anything from, outbuilding, back gardens, front doors, porches, bins and neighbours. Our standard deliveries are all tracked and you will receive an email from your courier with your tracking details, this is to allow you to keep track of your parcel. On the day of your delivery you will receive an email from the courier advising you of a time slot, if you are not going to be home you can use your tracking details to designate your own secure safe place. (We always advise that either yourself or a nominated person be at the address provided to receive your parcel, as we will be unable to help you should you choose this option and your parcel goes missing from your couriers safe place.)

We deliver all over the UK but unfortunately do not cover the Channel Islands, Ireland, PO Boxes or BFPO locations.

RETURNS

Return Policy

You may return new, unopened items in their original packaging within 30 days of delivery for a full refund. Any items defected or damaged must be notified to us as soon as possible so that we can arrange for a new order to be sent out. Please note photographic evidence will be required. Please take note monthly made to order boxes are none refundable.


You should expect to receive your refund within 14 working days after we have received your return.


If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.